• How can I pay for my order?

    We accept:

    1. Credit and Debit Cards - UAE-issued or International Visa or MasterCard Credit and Debit Cards.
    2. Cash on Delivery.
    3. PayPal.
    4. Gift Cards.
    5. Shukrans - All you need is a minimum balance of 200 Shukrans. Use the Shukran slider at Checkout to calculate your discount. 
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  • Can you transfer the amount in My Credit balance to my bank account?

    No, we're sorry, we will not be able to transfer the amount to your bank account, or give you the same amount in cash.

    Your My Credit balance can only be used to shop one of our brands online. 

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  • Are your prices inclusive of Value Added Tax (VAT)?

    Yes, the amount you see at checkout is inclusive of VAT, which means you won’t have to pay anything additional. Your delivery charge or Cash on Delivery charge, if any, will also include VAT.

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  • Can I get a refund if I return a product I bought with the 0% Easy Payment Plan?

    Yes, we will refund the cost of your return to the account from which you've made your purchase. Please remember however, that your bank’s initial processing fee, if any, will not be refunded.

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  • Which Credit Cards are eligible for the 0% Easy Payment Plan?

    The 0% Easy Payment Plan is available on purchases made from your Emirates NBD, NBAD or Samba Credit Card.

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  • After making a purchase, how much time do I have to opt for the 0% Easy Payment Plan?

    You can convert to the 0% Easy Payment Plan within 45 days of the date of payment, or 7 days before your Credit Card statement is generated.

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  • Do I have to pay any additional fee on the 0% Easy Payment Plan?

    Yes. Your bank may charge you an additional processing fee when you opt for the 0% Easy Payment Plan. Do check with them about their policies. However, you will not be charged any interest on your installments.

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  • Is the 0% Easy Payment Plan valid on COD (Cash on Delivery) orders?

    No, the 0% Easy Payment Plan is valid only on Credit Card purchases.

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  • Can I choose my payment duration?

    Yes, you can choose the installment plan that works best for you. The total purchase amount will be debited from your account on a monthly basis, over the selected time period.

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  • Is there a minimum order value to be eligible for the 0% Payment Plan?

    Yes, only purchases of AED 1,000 and above are eligible for the 0% Easy Payment Plan.

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  • How does the Easy Payment Plan work?

    If you’ve made a purchase worth AED 1,000 or above on BabyshopStores.com with your Emirates NBD, NBAD or Samba Credit Card, call your bank and ask for the 0% Easy Payment Plan.

    You can then choose the installment plan that works best for you. The total purchase amount will be debited from your account on a monthly basis, over the selected time period. Please note, the bank you select may charge a one-time processing fee, based on its policies.

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  • Can I place an order online without a Credit or Debit Card?

    Yes, you can. Choose the Cash on Delivery option when you place your order, and pay by cash when it is delivered.

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